![]() It is helpful to have your insurance card in front of you when providing this information. If your insurance carrier was not billed or was billed with incorrect information, you can submit your correct insurance information here and we will resubmit a claim to your insurance carrier. If you have additional questions or concerns, please contact your insurance carrier directly. Please refer to the message on your Quest Diagnostics bill or the Explanation of Benefits (EOB) from your insurance carrier for more specific information about why you received a bill. The insurance carrier processed the claim and applied the balance to your co-pay or deductible.The insurance carrier processed the claim and denied payment.Insurance information was not received or the wrong insurance information was received on your test order.I dont understand some aspects of my bill.The insurance carrier did not respond to the claim. ![]() Please refer to the message on your Quest Diagnostics bill or the Explanation of Benefits (EOB) from your insurance carrier for more specific information about why you received an bill.Ī few reasons you may have received a bill include, but are not limited to, the following: This bill is for laboratory testing fees only and is separate from any bill you may have received from your physician and/or paid at your physicians office.Īlthough you may not have physically visited a Quest Diagnostics location, your physician may have sent your specimen out to a Quest Diagnostics laboratory to be tested. The insurance carrier did not respond to the claim.The bill you received is for laboratory services provided by Quest Diagnostics, which were ordered by your physician. For other Quest Diagnostics Support, including for results ordered by your physician, MyQuest account troubleshooting, and patient bills not relating to contact Quest Diagnostic General Customer Support.The insurance carrier processed the claim and applied the balance to your co-pay or deductible If you have undergone testing with Quest Diagnostics and would like to inquire about your results, there is a dedicated phone number you can reach out to.It is anticipated that over time commercial real-time PCR tests and. By doing so, you can ensure your Medicare patients’ lab tests are performed without delay and prevent disruptions to your office. Quest Diagnostics) for real-time PCR assays that can be completed in 1 day. Insurance information was not received or the wrong insurance information was received on your test order We’re pleased to provide Medicare Coverage and Coding Reference Guides to help you more easily determine test coverage and find ICD-10 diagnosis codes to submit with your test order. ![]() The bill you received is for laboratory services provided by Quest Diagnostics, which were ordered by your physician.
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